Brother Printer Offline in Windows 10: Troubleshooting Steps

Encountering an "Offline" status for your brother printer is offline windows 10 can be frustrating, as it prevents you from printing essential documents. However, this issue can usually be resolved by following a few simple troubleshooting steps. In this article, we will guide you through the process of bringing your Brother printer back online in Windows 10.

Step 1: Check the Printer Connection

Ensure that your Brother printer is properly connected to your Windows 10 computer. Check the USB or Ethernet cable connections at both ends to ensure they are secure. If you are using a wireless connection, verify that your printer is connected to the same Wi-Fi network as your computer.

Step 2: Restart the Printer and Computer

Restarting both your Brother printer and your Windows 10 computer can often resolve connectivity issues. Turn off your printer, disconnect the power cord, and wait for a few seconds. Then, reconnect the power cord and turn on the printer. Restart your computer as well, as this can help refresh the printer's connection.

Step 3: Set Brother Printer as Default

Sometimes, Windows 10 may not automatically set your Brother printer as the default printer. To ensure it is selected as the default printer, go to the Start menu and click on "Settings." In the Settings window, select "Devices" and navigate to the "Printers & scanners" tab. Locate your Brother printer from the list of available printers and click on it. Then, click on the "Manage" button and select "Set as default."

Step 4: Check Printer Status and Clear Print Jobs

Open the Control Panel on your Windows 10 computer and go to "Devices and Printers." Locate your Brother printer and check if it shows an "Offline" status. If it does, right-click on the printer and select "See what's printing." In the print queue window, click on "Printer" and ensure that the "Use Printer Offline" option is unchecked. If there are any pending print jobs, cancel or delete them to clear the queue.

Step 5: Update Printer Drivers

Outdated or incompatible printer drivers can cause your Brother printer to go offline. To update the drivers, visit the official Brother website and navigate to the "Support" section. Enter your printer model and download the latest drivers compatible with Windows 10. Install the updated drivers and restart your computer to apply the changes.

Step 6: Disable Printer Offline Mode

Windows 10 has a feature that allows printers to be automatically set to offline mode when they encounter issues. To disable this feature, open the Control Panel and go to "Devices and Printers." Right-click on your Brother printer and select "Printer properties." In the properties window, navigate to the "Ports" tab and uncheck the "Enable bidirectional support" option. Click "Apply" and "OK" to save the changes.

Step 7: Restart Print Spooler Service

The print spooler service manages print jobs in Windows. Restarting this service can help resolve offline printer issues. Open the Run dialog by pressing the Windows key + R, then type "services.msc" and press Enter. In the Services window, locate "Print Spooler," right-click on it, and select "Restart."

Conclusion:

how to connect brother printer to computer wifi :- If the above steps do not resolve the offline status of your Brother printer in Windows 10, it is recommended to reach out to Brother's customer support for further assistance. Their technical experts can provide specialized guidance and troubleshooting based on your specific printer model and issue.


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