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すべての受験生はB2C-Solution-Architect試験に順調に合格するのを希望しますが、そんなに簡単ではありません。この試験を準備するあなたは心配する必要がありません。Jpshikenの提供する問題集は受験生の試験への合格を保証することができます。我々の最新の問題集を利用して、気楽でB2C-Solution-Architect試験に合格することができます。

Salesforce B2C-Solution-Architect試験に合格するには、Salesforce B2C Commerceプラットフォーム、そのアーキテクチャ、機能、および統合機能について深い理解が必要です。また、顧客の旅程マッピング、パーソナライゼーション戦略、データに基づく意思決定など、さまざまなeコマースのベストプラクティスにも精通している必要があります。さらに、ビジネス要件を技術的なソリューションに変換し、組織のあらゆるレベルのステークホルダーと効果的にコミュニケーションを取る能力を示す必要があります。この認定を取得することで、ビジネス成長と顧客ロイヤルティを促進する優れた顧客体験を作成する専門家として認められます。

Salesforce Certified B2C Solution Architect 認定 B2C-Solution-Architect 試験問題 (Q107-Q112):

質問 # 107
A customer is currently implementing B2C Commerce and wants to use Marketing Cloud to send triggered emails like the Welcome Email, Order Confirmation, and Order Status Update Email. The customer is not interested in Sales or Service Cloud.
Which three steps are required to configure the Marketing Cloud for B2C Commerce storefront triggered emails?
Choose 3 answers

A. Extend the B2C Commerce storefront to trigger emails via Marketing Cloud's journey REST APIs.
B. Update order.export custom object in B2C Commerce with the Marketing Cloud object data extension
C. Configure data extensions in Marketing Cloud for B2C Commerce objects.
D. Set up jobs in B2C Commerce to send catalog, product, order, and customer to Marketing Cloud SFTP.
E. Copy and paste the Collect Script within the head or body in the website template.

正解：A、B、E

解説：
b) Extending the B2C Commerce storefront to trigger emails via Marketing Cloud's journey REST APIs allows the customer to send triggered emails based on customer behavior on the storefront, such as signing up, placing an order, or abandoning a cart. The REST APIs can also pass data attributes, such as order details or personalization information, to Marketing Cloud. D. Copying and pasting the Collect Script within the head or body in the website template allows the customer to track customer behavior on the storefront using Marketing Cloud's Web & Mobile Analytics feature. The Collect Script can also capture customer attributes, such as email address or contact key, and send them to Marketing Cloud. E. Updating order.export custom object in B2C Commerce with the Marketing Cloud object data extension allows the customer to map order data from B2C Commerce to Marketing Cloud using a point-and-click configuration in Business Manager. This enables order data synchronization between B2C Commerce and Marketing Cloud. Reference: https://developer.salesforce.com/docs/commerce/sfra/marketing-cloud/marketing-cloud-integration https://developer.salesforce.com/docs/commerce/sfra/marketing-cloud/transactional-messaging-api https://help.salesforce.com/s/articleView?id=sf.mc_pb_web_and_mobile_analytics.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.mc_co_data_integration_with_commerce_cloud.htm&type=5

質問 # 108
A university is considering using Experience Cloud so its students can interact with advisors who have Service Cloud licenses. The university would like to offer the easiest path for existing students to log in while still maintaining security. They have an on-premises Active Directory identity provider and use Google Workspace (formerly known as G Suite) for student email addresses.
What should a Solution Architect recommend?

A. Implement OAuth 2.0 authentication protocol with Google Workspace as Service Provider.
B. Implement Active Directory and Salesforce Identity for SAML delegated Single Sign On.
C. Implement Social Sign On with Openld Connect and Google Workspace as Auth Provider.
D. Implement Aloha template for students to access email with Salesforce Authenticator app.

正解：A

質問 # 109
A company had strong new-customer growth for the year but has noticed that lifetime value has been declining. They want to run automated re-engagement campaigns with customers who made purchases in the last 24 months but are unsure of where to start. They have Service Cloud, Marketing Cloud, and B2C Commerce implemented and recently began using CRM Analytics.
Which two recommendations should a Solution Architect provide to the company to improve the success of the automated campaign?
Choose 2 answers

A. Use SMS as a channel due to its significantly higher engagement rate as compared to email
B. Configure Einstein Recommendations in Marketing Cloud to automate segment generation for Journey Builder
C. Use CRM Analytics to analyze customer engagement history over the last 24 months
D. Generate personalized coupon codes in B2C Commerce and send them through Marketing Cloud to be able to effectively track impact of campaigns

正解：A、B

解説：
These answers are correct because they are recommendations that can improve the success of the automated re-engagement campaign. Using SMS as a channel can increase the engagement rate as compared to email, as SMS messages have higher open and response rates. Configuring Einstein Recommendations in Marketing Cloud can automate segment generation for Journey Builder, which can help create personalized and relevant messages based on customer data and behavior. Reference: https://www.salesforce.com/products/marketing-cloud/best-practices/sms-marketing-statistics/ https://help.salesforce.com/s/articleView?id=sf.mc_pb_einstein_recommendations.htm&type=5

質問 # 110
Refer to the exhibit.

A company plans to adopt Salesforce for a number of their needs, including an internal CRM, a public B2C Commerce storefront with order management functionality, and an extensible API framework to integrate with other systems, as well as marketing automation. The overall system landscape of the proposed solution is shown above.
Which three considerations are important for this scenario? Choose 3 answers

A. Order Management System (OMS) is a B2C Commerce product but it does not run natively on the core Salesforce Platform.
B. Tableau requires MuleSoft in order to access data outside of the Salesforce Platform.
C. Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and Order Management System (OMS) run on the same physical platform and share a common data model.
D. The Salesforce Platform can be used for customer master and consent management, or it can Integrate with a third-party Master Data Management system.
E. Marketing Cloud enables personalization, journey orchestration, and cross-channel messaging.

正解：B、C、E

質問 # 111
A company wants to use Marketing Cloud to send customer electronic receipts that originate from its point of sale (POS) system. The company has a need for the receipt to be sent no more than 10 minutes after purchase and would like to track all email sends that are being placed to that customer, The Marketing Cloud Contact Key should be the Service Cloud Contact ID.
What solution should a Solution Architect recommend to achieve this need?

A. Make an API call from the POS to Service Cloud to retrieve the Service Cloud Contact ID. If the customer does not exist, submit a POST to Service Cloud to create the Contact ID, then send the Contact ID to Marketing Cloud via an API to send the electronic receipt.
B. Make an API call from the POS to Marketing Cloud to send the electronic receipt and then call Service Cloud to add the customer if they do not exist. Use an automation in Marketing Cloud nightly to remove any duplicate contacts that may be introduced with Marketing Cloud Connect.
C. Make an API call from the POS to Service Cloud to add the customer if they do not exist; leverage a custom object to send details to Marketing Cloud via Marketing Cloud Connect and synchronized data sources to send the electronic receipt.
D. Make an API call from the POS to Marketing Cloud te send the electronic receipt. No call is required to Service Cloud to fetch the Contact IO as this information is already available at the POS.

正解：D

解説：
This solution allows the company to send the electronic receipt in near real time using the Marketing Cloud Transactional Messaging API, which can handle high-volume and time-sensitive messages. The POS system already has the Service Cloud Contact ID for the customer, so there is no need to make an extra API call to Service Cloud to fetch it. The Service Cloud Contact ID can be passed as the Marketing Cloud Contact Key to ensure data consistency across the systems. Reference: https://developer.salesforce.com/docs/commerce/sfra/marketing-cloud/transactional-messaging-api https://help.salesforce.com/s/articleView?id=sf.mc_co_subscriber_key_migration.htm&type=5

質問 # 112
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B2C-Solution-Architectの実際の質問を使用するユーザーは、試験の準備をしていないユーザーよりも有利です。私たちの教材は、ユーザーが実際のテスト環境シミュレーショントレーニングに最も近いものにすることを可能にし、ユーザーがB2C-Solution-Architect実践ガイドで効果的に実践できるようにします。。試験のために、力は試験に合格するだけでなく、受験者が能力を発揮する強い心を持っている必要があるため、B2C-Solution-Architect学習ガイド教材は、継続的なシミュレーションテストを通じて、B2C-Solution-Architect試験に合格するのに役立ちます。

B2C-Solution-Architect参考書内容: https://www.jpshiken.com/B2C-Solution-Architect_shiken.html